• 05 Dec, 2025
  • Travel tips

How to Make a Group Booking with Air China?

Air China is among the popular airlines that offer several services to provide you with a better experience. The group booking facility is a beneficial service that enables you to travel in a group, providing a more comfortable and secure experience. The group could include your family, friends, colleagues, and more. A group booking differs slightly from a regular booking. Before proceeding with the group booking, please review the following important terms and conditions for group bookings. Here, in this post, you can find all the essential details for making a group booking, including the process, policies, and more, to ensure a trouble-free travel experience. 

Air China Group Booking Policy

Before you proceed to the Air China Group Booking Policy, you must be aware of some of the Air China group booking terms and conditions. These will help you to understand if you are eligible for the Air China group booking:

  • To make a group booking with Air China, there must be 10 or more passengers on the same itinerary.
  • For group bookings, you must apply in advance to secure eligible seats for all passengers traveling together.
  • All passengers must be booked on the same flights and dates within a single booking record.
  • The infants and children may be ineligible for certain group discounts or bookings. 
  • For group bookings with Air China, a deposit or full payment is required at the time of booking, as specified by the group size and travel dates.
  • Air China allows you to make changes to your group booking, which must be applied to the entire group, not just for individual changes.
  • If you have not purchased your ticket directly from Air China, you will need to contact your travel agent for assistance or to make changes to your group booking accordingly.

What is the Air China Group Booking process?

Make the group booking online, which is the only way you can reserve seats for your group. It is very easy to complete, as it's all done by yourself. However, you can contact the airline by phone if you need any assistance with this matter. To understand the online group booking process of Air China, follow the steps below. These steps will lead you to complete your group booking process:

  • Visit the official website of Air China.
  • Enter your details on the page, including your arrival and departure destinations, travel dates, number of passengers, and any other relevant information as requested on the screen.
  • Choose your preferred flight on the next page with the best prices.
  • Provide the required information about the passengers. 
  • Review the terms and conditions and confirm.
  • Complete your deposit for the booking, and you will have finished the group booking process.

How to Contact Air China Customer Service for Group Booking?

Air China offers several easy methods for contacting Air China customer service regarding group bookings. Whether you are having some queries regarding the group booking or need some assistance regarding the group booking you have already made. You can get the required assistance accordingly. Here are the following methods mentioned in detail that you can use as per your suitability:

Call

To connect immediately for help, whether it is about the group booking or any other service, please choose the call method. This helps you communicate with an executive immediately and gain a deeper understanding of the group booking process. You can go through the steps below:

  • Dial the number "+80086100999"
  • Choose your preferred language.
  • Follow the instructions given on the call.
  • Then, you will be connected to an executive within a few minutes. 
  • Share your issues or problems with the executive regarding your group booking. 
  • The executive will assist you and provide the required information or answers to your group booking-related queries or concerns. 

Email

In addition to the call, you can also use the email option to address your queries to Air China. Alternatively, you can also receive assistance even after booking a group flight by addressing the issues or problems you are facing. In this process, you need to write an email expressing your concerns about the group booking you are experiencing, and send it to "ca-europe@airchina.com ". Air China will then acknowledge your inquiry and provide you with the required information and answers you are looking for regarding your group booking-related issues or problems, so that you do not encounter any further problems or issues. 

Benefits of Air China Group Booking

There are several benefits to consider before making a group booking with Air China. This will help you understand more about Air China group bookings, and you will have more reasons to make an Air China group booking:

  • Group booking discounts and offers: You can save money by booking as a group rather than individually. With group booking, you can save a significant amount of money with the special applicable discounts.
  • Get dedicated assistance: When you make a group booking with Air China, you can receive dedicated assistance during the booking process or even after you have completed your booking.
  • Sense of Comfort and Security: When you make a group booking and travel with your family and friends together, you feel more comfortable and secure throughout your journey.
  •  Get priority services: The group may also offer you priority services, such as check-in and boarding, depending on the group's needs, and you will not have to wait in long queues at the airport.
  • Flexible Booking: The booking process for group bookings can be more flexible, which also makes it easier to handle modifications to the travel plans. 
  • It's best to sit together: Group bookings make it easier and are the ideal option for coordinating and managing your seat assignments. 

Things to Keep in Mind When Making an Air China Group Booking

As the group booking slightly varies from the individual booking, please keep a few things in mind before booking your group with Air China to avoid any inconveniences. Here are some essential things that you can go through so that you can have a smooth group booking process with Air China:

  • When booking your group reservation with Air China, you must have the details of all passengers, including their names, dates of birth, and valid passport information, ready so that you do not face any inconvenience during the process. 
  • When booking your Air China group reservations, it is essential to be aware of the allowed baggage allowances and special requests, such as wheelchair assistance or meal preferences, so that you can have a smooth experience with all the details already decided upon.
  • You must determine your payment method and make your payment for the group booking accordingly, as there may be discounts and offers available depending on your payment method that can save you money. 
  • Before you arrive at the airport, review all your booking details to ensure everything is correct and that you have prepared your booking according to your ticket. This will help prevent any problems or issues during your group travel. 

How Can I Book Air China Group Travel with Avtickets?

With the other amazing facilities of Avtickets, including the great deals and offers, changes, cancellations, etc. We also offer assistance with group bookings. Whether you want to make a group reservation with Air China or if you have already made one through us. You can connect with us and get help regarding your group booking. Connect with us through any of the methods listed below, and you will be able to reach our agent. We will determine if you are eligible for the group booking, and if so, we will assist you in completing your booking without any issues. Understand the detailed methods given below:

Call Us 

It is one of the fastest ways to connect with us and get the help you need, whether it is about queries before making a group reservation with Air China or issues related to it. In this process, you will need to dial our contact number, "+44-203-769-5535," and follow the instructions provided during the call. Then, one of the agents will connect with you, providing you with the required answers for your Air China group booking-related queries. Other than this, you can also share the issues you are facing during your group booking. We will assist you and guide you through the completion of your group booking process without any issues or problems. 

Email Us 

In addition to a call, we also offer an email address through which you can address your concerns regarding your group booking with Air China. This is also an effective way we offer to provide you with the required assistance. In this process, you will need to write an email mentioning your queries about the Air China group booking, such as special assistance, group booking payment, baggage allowance, etc. After writing your questions or even problems you are facing during your Air China group booking, send them to us at "care@avtickets.com". Then, we will acknowledge your issues or concerns and provide you with the required help or assistance accordingly after analysing your eligibility or booking. 

Frequently Asked Questions 

How to book a group reservation with Air China?

To book a group reservation with Air China, follow the online process by selecting the number of passengers in the group during booking and providing information about all individuals traveling in the group. 

Can I travel with my infant on an Air China group booking?

Travelling with an infant on Air China while travelling in a group may be ineligible; however, you can contact Air China to confirm if there is an infant quota, and you may be charged an infant fare of 10% of the adult fare. 

What is the fastest way to connect with Air China regarding group reservations?

The fastest way to connect with Air China regarding your group reservation is to call the customer service executive at Air China. 

Up to what time can I make a group reservation with Air China?

To make a group booking and obtain tickets for all group members, you must apply for the booking at least 2-3 months prior to the departure date of your flight. 

Can I make a group reservation with Air China at the airport?

No, to make the group booking in advance, you will need to use the online portal of Air China available on its official website.

Do Air China group reservations qualify for check-in on self-service check-in kiosks?

Yes, Kiosks are available for self-service check-in for group reservations, but each passenger in the group can only check in one at a time.

Can I book a group reservation with Air China over the phone?

No, you cannot book a group reservation with Air China; however, you can get the required assistance you need regarding your group reservation.